Michael Featherby
UX Design Manager - Next PLC

Summary


UX Design Manager with over 18 years of commercial experience in the field of UI/UX. Leading a large team of highly skilled designers and researchers for one of the UK's largest fashion retailer. 


Proven success building highly collaborative UX team, advocate for user-centered processes and design thinking. Passionate about creating exceptional user experiences that meet ours customers needs and the business goals. 


Experience


Next Head Office - UX/UI Design Manager

2016 – Present 


Lead a large team of multi disciplined designers working across next.co.uk, international, native apps and third parties.



Next Head Office - Senior UX Designer 

2015 - 2016 


Designed and implemented web-based user interface through utilisation of Html, CSS, jQuery, and steered front-end projects from concept to completion. Spearheaded web and interactive communication projects, assuring completion within time constraints. Worked with customers to develop a cutting edge and intuitive user interface. Collaborated with development team to rectify any UI problems or HTML/CSS related issues. Designed and implemented standards to enhance the customer experience for all on and off site customer interactive departments.



Key Parker - Senior UI Designer & Front End Developer

2007 – 2015


Directly interacted with the clients to define project parameters, executed user journey mapping by involving developers and product owners, analysed competitor websites, determined website contents, prepared site maps for client approval, and communicated real-time progress with client throughout the project lifecycles. Provided internet related services including web site design, front-end web development by through HTML, CSS, SASS, SUSY, JavaScript, jQuery, domain name registration, web hosting, search engine optimization / submission for clients including blue chip clients, Volkswagen, Audi, TNT, and Bridgestone.



Additional Experience


Outlook Creative Group - Web Designer and Developer

2004 – 2007


BT - Web Designer & Front End Developer

2002 – 2003