Michael Featherby
UX Design Manager - Next PLC
UX Design Manager - Next PLC
Summary
UX Design Manager with over 18 years of commercial experience in the field of UI/UX. Leading a large team of highly skilled designers and researchers for one of the UK's largest fashion retailer.
Proven success building highly collaborative UX team, advocate for user-centered processes and design thinking. Passionate about creating exceptional user experiences that meet ours customers needs and the business goals.
Experience
Next Head Office - UX/UI Design Manager
2016 – Present
Lead a large team of multi disciplined designers working across next.co.uk, international, native apps and third parties.
Oversee and approve flagship projects for Next.co.uk and International, ensuring quality of customer experience.
Manage stakeholder expectation at all levels including CEO, board directors and heads of department.
Continuously collaborate with cross-functional teams to ensure project delivery and success.
Experience working in Agile/Scrum and Waterfall environments.
Manage large highly skilled design and research team.
Worked with leads designers to established department wide cutting edge design system ensuring consistency and efficiency of output.
Conduct design reviews and provide feedback to ensure that all design work meets the highest standards of quality. Eye for detail being key.
Mentor and coach, providing guidance and support to the team helping them grow and develop skills.
Proficient with tools such as Figma, Sketch and Adobe Creative Suite
Next Head Office - Senior UX Designer
2015 - 2016
Designed and implemented web-based user interface through utilisation of Html, CSS, jQuery, and steered front-end projects from concept to completion. Spearheaded web and interactive communication projects, assuring completion within time constraints. Worked with customers to develop a cutting edge and intuitive user interface. Collaborated with development team to rectify any UI problems or HTML/CSS related issues. Designed and implemented standards to enhance the customer experience for all on and off site customer interactive departments.
Generated interactive prototypes and mockups, using HTML5, CSS3 and jQuery for future enhancements of the SMB Marketplace website and implemented them on the live web platform.
Elevated workflows by defining reusable pattern libraries in sketch and creating a HTML/SASS boilerplate for complex prototypes.
Supported and trained cross-functional team members regarding front end technologies to boost overall productivity.
Key Parker - Senior UI Designer & Front End Developer
2007 – 2015
Directly interacted with the clients to define project parameters, executed user journey mapping by involving developers and product owners, analysed competitor websites, determined website contents, prepared site maps for client approval, and communicated real-time progress with client throughout the project lifecycles. Provided internet related services including web site design, front-end web development by through HTML, CSS, SASS, SUSY, JavaScript, jQuery, domain name registration, web hosting, search engine optimization / submission for clients including blue chip clients, Volkswagen, Audi, TNT, and Bridgestone.
Produced style guides, Lo-fidelity wireframing, using Illustrator and Hi-fidelity UI design.
Crafted responsive email templates and performed re-skinning of applications for sister brands within the Volkswagen group, ensuring consistent aesthetics with their corporate identity and tested across multiple browsers.
Additional Experience
Outlook Creative Group - Web Designer and Developer
Outlook Creative Group - Web Designer and Developer
2004 – 2007
BT - Web Designer & Front End Developer
2002 – 2003